Monday, June 24, 2013

How to save a wet mobile phone - and what not to do

Washing machines, toilets, cups of tea, the British weather... these are a few of our favourite things. That is, until they fill the lungs of our cherished mobile phone, leaving us weeping over a soggy, lifeless metal carcass.

Dropped your handset in the bath? Fumbled your phone and plopped it in the loo? Don't panic -- just follow these steps and you'll have a good chance of breathing life back into your drowned smart phone. And check out the 'What not to do' section for some useful mythbusting.

What to do 
While dismantling your phone completely would help it to dry out more effectively, doing so will void your warranty. It usually requires specialist tools and may jeopardise your phone if you're not careful, so I don't recommend it. Instead, follow these steps:

1. Firstly, retrieve your handset from the drink straight away. A prolonged plunge will increase the risk of damage.

2. Resist the urge to check if it still works or press any buttons, since putting pressure on the keys could shift liquid further into the device.

3. In all cases, the best thing to do is immediately pull out the battery, thus minimising power to the device that may cause it to short circuit.


4. If you own a handset with a non-replaceable battery, like an iPhone or Nokia Lumia, then pulling the battery isn't an option. You'll have to risk pressing a few buttons to check if it's still on and to swiftly turn it off if it is. Take care when handling the phone in this case.

5. Remove any peripherals and attachments on your phone, such as cases.

6. Extract the SIM card and any SD cards it carries, leaving ports or covers on your handset open to aid ventilation.

7. Dry off everything with a towel, including the exterior of your handset, being careful not to let any water drain into openings on the phone.

8. Even when everything's dry, it's very likely there's latent moisture within the device that you'll want to get out before turning it on. The most oft-reported fix for a sodden phone is to bury the handset in a bowl of dry rice. Desiccant materials, such as rice, have hygroscopic properties that can attract and absorb moisture. You can also use silica gel packs -- the kind used in shoeboxes -- to greater effect. If you don't have any lying around, uncooked rice will do nicely.


Place your phone in an airtight container and completely cover it with your choice of desiccant. Leave the container for 24-48 hours for the material to draw all the moisture out of your handset. If you feel like splashing out, you can buy silica-lined, hermetically-sealed pouches that are specifically designed for the task.

9. When you're confident it's dried out, replace the battery and try switching it on. Good luck! 

What not to do
A purported fast-track method of drying out a wet phone is to use a hairdryer, or applying heat to the device in other ways. While this would successfully evaporate all the moisture still sitting within the handset, it risks becoming too hot and causing damage to the components.

In cases of severe waterlogging, the steam created may not be able to fully ventilate and would simply condense again elsewhere in the phone. You may get away with it, but it seems rather perilous, so my recommendation is to avoid this method.

Another recurring recommendation is to stick your phone in a freezer, wrapped in paper towel to prevent frost damage. Supposedly, the reduced conductivity of water when close to freezing temperatures will stop your phone from short circuiting when in use.

This is definitely not a long-term solution, however, since as soon as the ice begins to thaw, you're left with the same, if not exacerbated, problem. In the process you'll probably mess up your phone's very fragile screen, which hardly seems worth risking for a short-term fix of dubious effectiveness.

For less severe dunkings, you may get away with drying your phone thoroughly on the exterior alone, paying special attention to openings like the headphone jack and USB port. To this end, a few have suggested gently poking into them with a toothpick wrapped in paper towel. While jabbing into your phone with a stick is always a bit iffy, the biggest risk is that rags of sodden paper will get stuck inside your phone and play havoc with its innards.

One suggestion is to overcharge the handset so that the build-up of heat is gradual and not excessive, but this carries all the risks you'd expect with running a current through wet circuitry.

Inevitably, someone reading this will wonder if it's possible to dry out a phone by putting it in the microwave. Please see this for an adept response

Beware corrosion
If you succeed in reviving your phone, then congratulations, but you may not have yet won the war with the Grim Reaper of gadgetry. The metal within your phone coming into contact with water and oxygen may create rust that will corrode over time.

While a professional phone fixer may be able to clear out any corrosion by swabbing the circuitry with rubbing alcohol -- again, don't try this at home, kids -- in many cases, the eventual demise of your phone is only a matter of time. Sorry.

Is your warranty still valid?
Seek out the liquid contact indicator (LCI). It's a small white sticker that turns red when it comes into contact with water. Manufacturers place LCIs on their products to use as a litmus test when deciding warranty claims. In most cases, they can refuse to fix or replace your handset if the LCI has been triggered.

Their location varies from phone to phone, and increasingly manufacturers have taken to hiding them out of reach of Tipp-Ex-wielding customers. 

Irrespective of the LCI's state, you should contact the manufacturer to see if they can help. That's a long-term solution, but if you need a phone (or the data it holds) right away, you'll need to dry out your phone before you try to use it, as outlined above.

-CNET

Thursday, June 13, 2013

Facebook goes the Twitter way, introduces hashtags

Social media website Facebook has introduced hashtags, like Twitter, to allow users to identify topics and discuss them.

Social media giant Facebook has introduced 'clickable hashtags' (#), similar to those used in Twitter and Instagram, in order to allow users to identify topics and search for them later.


According to a report, users will be able to follow the link through the hashtag and see a feed of discussions over the same topic.

For example, #LadyGaga will lead to discussions and other search results to the same topic. Product Manager for hashtags, Greg Lindley said that the company plans to roll out more such features over the coming months including trending hashtags and deeper insights to help people discover more about what the world is talking about.

According to the report, hashtag feature, which will be made available to the users in the coming weeks, will also have customization setting to it so that if a user sets the setting to 'friends only', then the hashtag link will be available to only that part of the audience.

Popularity of hashtags in Twitter and Instagram may allow Facebook to potentially use it for advertising business, the report added.

-MidDay

Remember All Those Passwords? No Need

“If you want to avoid having your identity stolen, use long passwords that contain digits, punctuation and no recognizable words. Make up a different password for every Web site. And change all of your passwords every 30 days.”

Have these security pundits ever listened to themselves?

That advice is clearly unfollowable. I currently have account names and passwords for 87 Web sites (banks, airlines, blogs, shopping, e-mail, Facebook, Twitter). How is anyone — even a security professional — supposed to memorize 87 long, complex password strings, let alone remember which goes with which Web site?

So most people use the same password over and over again, and live with the guilt.

There are solutions. Most Mac and Windows Web browsers now offer to memorize passwords for you. But that feature doesn’t work on all Web sites, and is generally of little help when you pick up your phone or tablet. At that point, the only person you’ve locked out of all your online accounts is you.


The only decent solution is to install a dedicated password memorization program (like Roboform,KeyPass, LastPass,1Password, and so on). Last week, one of the best was just improved: Dashlane, now at 2.0. It’s attractive, effective, loaded with timesaving features and available for Mac, Windows, iPhone and Android — and it’s free.

Installation is quick. Dashlane works in Safari, Chrome, Internet Explorer and Firefox. It can import existing password “vaults” from rival programs.

Dashlane has two primary features. First, yes, it’s a password memorizer. Every time you type your account name and password into a Web page and press enter, Dashlane pops up, offering to memorize that information and fill it in the next time.

In fact, it also offers to log you in — not just to enter your password, but also to click “log in” for you. In effect, Dashlane has just removed the login blockade entirely. When you go to Facebook, Twitter or Gmail, you just click your bookmark, smile at the briefest flash of the login screen and arrive at the site.

Since Dashlane is now storing and auto-entering your passwords, you’re now free to follow the security experts’ advice. You can make up long, unguessable passwords — a different one for every Web site, since you don’t have to remember any of them. In fact, each time you sign up for a new account, Dashlane offers to make up such a password for you, and then, of course, to memorize it.

Dashlane’s second huge feature is even more amazing. It can also fill in other kinds of Web site forms: your name/address/phone number, and even your credit card information.

When you’re buying something online, and you click into the credit card number box, Dashlane displays pictures of your credit cards: Visa, MasterCard, American Express or whatever — even PayPal.

When you click the one you want to use, Dashlane instantly fills in the long card number, your name, the expiration date, even that accursed security code, in the right boxes. Every time you order something online, you save between 30 seconds and five minutes, depending on whether you have your card information memorized or have to go burrow through your wallet.

When you make a purchase, Dashlane even offers to store all the details in a digital receipt that you can call up later, along with a screenshot of the Web site where you shopped. This feature makes online shopping so frictionless, every dot-com retailer on earth ought to be promoting Dashlane as if its profits depended on it.

In fact, Dashlane can fill in all kinds of forms automatically: phone numbers, job titles, tax numbers and so on. If you’ve ever recorded multiple answers — you have two different Twitter accounts, say — two tidy buttons appear beneath the name box, bearing the account names. Click the one you want.

Unlike some rival programs, Dashlane doesn’t require you to associate one set of personal information to each “profile.” If you have three addresses, for example, you’re always offered those three when filling in a form. You don’t have to create three personalities’ worth of personal information.

So far, Dashlane probably seems designed for convenience, and that’s true. Behind the scenes, of course, its ultimate goal is security.

No system is foolproof. But Dashlane notes that it doesn’t ever see your passwords or your credit card information. They’re all stored on your own computer, encoded by the AES-256 encryption method, an open-source standard approved by the National Security Agency. Your entire Dashlane universe is protected by a master password. It’s intended to prevent a laptop thief from heading online with your missing computer and going on a shopping spree.

In version 2.0, furthermore, you have the option of using two-factor authentication — fancy lingo for an extra layer of security. To unlock Dashlane, you have to enter your master password as well as a code that Dashlane texts to your phone. It’s a pain, yes, but it effectively ruins the day of any ne’er-do-well who was hoping to guess or steal your master password.

Version 2.0 also introduces a convenient security dashboard, which identifies reused and weak passwords. It also eliminates the baffling points system of 1.0, which rewarded you for logging into Web sites. Thank goodness. There are iPhone and Android phone versions of Dashlane — also free and also fantastic.

The other big change in Dashlane 2.0 isn’t quite so joyous. True, Dashlane can wirelessly synchronize all your passwords between your computer and phone, so that the phone, too, automatically enters them as you surf. But in 2.0, that feature now costs $20 a year. (It used to be free, and still is if you used earlier versions of Dashlane. The company does urge the earlier Dashlane fan to make a one-time contribution — $40 seems to be its favorite suggestion.)

An annual fee? Really? That seems a steep charge by a company that, until now, seemed remarkably customer-friendly. Alas, that seems to be the model these days. Dashlane’s archrival LastPass is also free for Mac and Windows computers, and also stores your credit card and other information. But to use LastPass on a phone, you have to pay $12 a year.

Still, Dashlane is much better looking, better designed and easier to use. To fill in credit card information, for example, LastPass requires you to choose a “Choose Profile and Credit Card” command from a menu. Dashlane saves you one step and six pounds of terminology.

It’s not perfect. Each time Dashlane stores a password for you, it also nudges you to put it into a category (e-mail or social media, for instance) and associate it with one of your e-mail addresses. The company says that all of that paperwork is only a convenience — you can click right past it — but it’s still a befuddlement every time.

Now and then, I found a Web site that Dashlane couldn’t auto-log into, too.

And Dashlane doesn’t work in the built-in browser on the iPhone. (No password keeper can, Dashlane says, thanks to Apple’s rigid programming rules.) Instead, it offers its own little iPhone browser. (The Dashlane app for Android also has its own built-in browser now.) It’s fast, it’s almost exactly like Safari and it auto-fills all the Dashlane-ish stuff, but it’s more trouble to find and open.

Still, complaining more than briefly about Dashlane’s drawbacks is like grumbling about the taxes when you win the lottery. It saves you infinite time and hassle, it’s (mostly) free, and it belongs on your computer and phone this very day.

-NyTimes

Wednesday, June 5, 2013

Flying pizza! Soon, a drone might deliver your Domino's order

Washington: Flying pizza! Don't be surprised if next time a drone instead of a delivery boy brings a hot, delicious pizza to your doorstep.

American restaurant chain Domino's Pizza is testing the feasibility of octocopter drones to deliver pizzas.

The delivery is masterminded by T + Biscuits, an English creative agency that was hired to test prototypes.

Branded as the DomiCopter, the current prototype can deliver two, large pizzas in about ten minutes within a six km radius of the store.

While future versions could hypothetically use GPS coordinates to deliver the pie, the existing model is piloted from the ground by someone experienced in drone flight, Fox News quoted Digital Trends as reporting.

The DomiCopter has eight spinning blades and includes the standard thermal insulation bag that's carried around by Domino's Pizza delivery drivers.

Developed by a company called Aerosight, this type of drone is primarily used for capturing broadcast quality video with cameras.

No flying permits are needed to operate the drone up to 126 metres off the ground, according to NBC News; only permission of the landowner is required.


"If anything, it went quicker than a pizza boy," T + Biscuits founder Tom Hatton said.

"We were amazed at how easy it was going to be," Hatton said, referencing the time required to navigate roads as well as stop at red lights.

According to Hatton, other names previously batted around for the DomiCopter included the 'Pepperdroney' and the 'Flyin' Hawaiian'.

After proving the concept with the first drone flight, the DomiCopter has been delivered to Domino's UK headquarters for further testing.

Domino's UK management haven't announced any plans to roll out a test of drone deliveries at Domino's pizza locations in the UK or US.

-NDTV

Tuesday, June 4, 2013

LinkedIn boosts security, offering similar technology as Twitter

LinkedIn Corp unveiled technology to improve the security of the social networking site for professionals, about a week after Twitter introduced similar tools following a surge in high-profile attacks on its users.

The optional service, known as two-factor authentication, is designed to verify the identity of users as they log in by requiring them to enter numeric codes sent via text message.

LinkedIn introduced the service on Friday, about a year after a highly publicized breach that exposed passwords of millions of its users. Some security experts criticized LinkedIn at the time, saying the firm had failed to use best practices to secure its passwords.

The site provided instructions to its 225 million users on how to turn on the optional service at linkd.in/1aIFV3D

-Reuters

A world of languages in your pocket

New apps are aiming to make traveling in a foreign country easier by putting translation tools in tourists' pockets, makers of the devices said on Monday.

A set of free apps for iOS devices from the language learning companyRosetta Stone give users short exercises so they can learn the basics of another language and commonly used phrases in French, Spanish, German and Italian.

The exercises in the Rosetta Stone Navigator apps use speech recognition to test whether the user is repeating a word correctly.

"It's about speaking - not just about reading and thinking through it," said Jonathan Mudd, senior director of global communications at Rosetta Stone, which is based in Virginia.

"When you get over that obstacle of hearing yourself say words in new languages, and messing them up, you will get comfortable a lot faster," he added.

Another free language app launched by Duolingo, for Android and iPhones, makes learning a new language into a game. Languages are broken down into different components, such as tenses and nouns, and when a user perfects a skill they can unlock new ones.

Other language apps, such as Google Translate and Vocre for iPhone and Android, use speech recognition technology paired with translation technology to translate speech. After speaking a phrase, the app converts it to one of dozens of other languages.

An app called VerbalizeIt, for iPhone and Android, takes a different approach. It connects translators around the globe with people struggling with a language.

Users choose the language they need to be translated and after touching a button on the app they are connected to a person on the other end of the phone. The app is free but the cost of the service ranges from $1 to $2 per minute.

"That call from the customer is routed through our virtual call center to the next available translator for that given language you need," said Ryan Frankel, chief executive officer of New York-based company VerbalizeIt.

The company said more than 8,500 translators, who have passed a language proficiency exam, work for it. It has also launched a platform for businesses to translate documents.

"We realized that when you build up this community of translators they're capable of doing so much more than phone translations," Frankel said.

He added that it may still be some time before apps can accurately translate speech from one language to another.

"I think the biggest hurdle - and this is the reason why you will always need humans - is that understanding local context, dialect, sarcasm and emotion is difficult. There's so much that a machine cannot pick up on that humans are capable of picking up on," Frankel said.

-Reuters & NyTimes